Workforce Stories

Aged and Community Services Australia (ACSA) respects the grit and determination of health and aged care workers delivering services in regional, rural and remote settings and their vital contribution in ensuring communities stay well and supported.

ACSA acknowledges the unique challenges of delivering services in regional, rural and remote settings, and that Australians living in these communities, experience poorer health outcomes than those living in metropolitan areas.

ACSA has long advocated for equitable access to quality and safe care for all older Australians, regardless of where they live or how they prefer to receive those services, in residential facilities or in their own homes.

The RRR Hub provides the opportunity to showcase unique solutions created through partnerships and subsidised funding streams (apprenticeships, traineeships, and/or skill sets), and how thinking ‘outside the box’, has enabled many services to continue to operate by training their own workforce.

There is much to learn in sharing ‘good news’ practices. If you have a workforce story that you think will be of benefit to other communities, please contact us:

The Human Services Leadership and Support Workers Program

The Human Services Leadership & Support Workers Program (HSL&SW) is a pilot program, based in Alice Springs and is funded through the Northern Territory Government’s Department of Trade, Business & Innovation. The program has been named as a finalist in the Northern Territory Training Awards – Industry Collaboration Awards – with winners to be announced at the Gala Dinner on Saturday 19th September.

Collaboration between North Regional TAFE and West Kimberly Regional Prison

Selected inmates at West Kimberly Regional Prison have engaged with North Regional TAFE undertaking a unique combination of skill sets drawn from three Vocational Education and Training, Community Services qualifications, with the aim of building skills for future employment opportunities.

Attraction and recruitment – F2F Pre-Employment Program

The Face to Face Pre-Employment pathways program was an attraction and recruitment initiative focussed on recruiting an Indigenous direct care workforce, to support the roll out of the National Disability Insurance Scheme (NDIS) in the Northern Territory in 2018, across nine locations.

The program was delivered over eight consecutive days but can be delivered for five days for a small group. Participants came from Katherine, Alice Springs, Alpurrurulam (Lake Nash), Ali Curung, Hermannsburg, Wadeye, Mutitjulu, Ngukurr and Yuendumu.

Information was circulated using local community noticeboards in a range of settings, local service providers in the areas, advertisements in the NT News & Centralian Advocate, Facebook advertising and Job Active providers in the Katherine, Alice Springs and Tennant Creek.

Collaboration between Barunga Village, TAFE South Australia, and MEGT resulted in a stream of ‘job ready’ graduates trained to meet identified workforce gaps in the Yorke and Mid North regions, South Australia.

All participants completed the CHC33015 Certificate III in Individual Support.

Graduates of the Barunga Village – August 2019 Traineeship Program